Zena

Zena have you seen her
She is caring
She is sharing
She has wisdom
Works at Waitrose
On the tills
Her social graces
Helpful to the customers
Who put her through her paces
Diplomacy and courtesy
Totting bills
Laborious skills
A gentle lass
Who faces all the various
Customers and does it with a smile
She is the face of Waitrose
With considerable style

Repetitive the same old thing
Day after day
Stress can bring
Even the joyful down a bit
But Zena thrives
She likes to sit
Observing people
And what they buy
And how they pay
And really why

They come regularly
And she can learn
Facial joys
She can discern
However tired Zena May feel
She hangs in there
You see a real
Gem she is
Waitrose best see
That Zena shines
Continually.