Despite lockdown i found a shining star today

Today I had the need to speak
to you about my car
I switched in late january
and today I found a star
A caring helping wonderful
hand with my NCD
Which had been sent to you two times
But was wrong allegedly
My former insurer
had sent the letter and
I had posted it to you
And I couldnt understand
Why it was not sufficient
But SOPHIE, she told me
Dont worry MrTyler
I will ring them
It will be
Fine,
she was so kind and helpful
She put my mind at rest
She rang me back
having got the confirmation
It did test
My spirit
from the letter unsigned
I got today
Threatening me
and worrying me
And wanting me to pay
She is extra special
I want you all to know
If anyone deserves a bonus
this lass does

AVIVA she is an absolute STAR

AVIVA NCD TEAM AVIVA Norwich